terms and conditions Ordering Platform For Meal Delivery Businesses

Terms & Conditions

Effective Date: 2023-08-03

General

By downloading or using the Prepped app or website, you agree to the following terms. Shadow Software, LLC, hereinafter referred to as “we” provides software solutions for mobile apps and websites to meal delivery businesses, but we do not assume any liability for matters related to food or delivery services. The use of our software and services is entirely at our own discretion.

You may not copy, modify, or attempt to extract the source code of the app, translate the app into other languages, or create derivative versions. The Prepped app and website, along with all associated trademarks, copyright, and other intellectual property rights, belong to Shadow Software, LLC.

The app provided by Shadow Software, LLC is a white label app, and clients do not have exclusive rights to its use, design, or functionality. As such, you may use the app for your meal delivery business, but you do not have ownership or exclusivity over its features and appearance.

We reserve the right to make changes to the app or charge for its services at any time and for any reason, while ensuring transparency about any applicable charges.

The Prepped app collects and processes personal data you provide to us to deliver our Service. It is your responsibility to maintain the security of your phone and access to the app. We advise against jailbreaking or rooting your phone, as it may compromise your phone’s security and functionality with the Prepped app.

Please be aware that we are not liable for any loss of functionality if the app requires an active internet connection, whether through Wi-Fi or your mobile network provider. Any charges imposed by your mobile network provider or other third parties for data usage while accessing the app are your responsibility, including roaming data charges if you use the app outside your home territory without disabling data roaming. If you are not the bill payer for the device, ensure you have the bill payer’s permission to use the app.

Furthermore, Shadow Software, LLC is not responsible for the condition of your device or any consequences arising from the app’s usage, such as device battery depletion.

While we strive to keep the app updated and accurate, we rely on third-party information and cannot be held liable for any loss, direct or indirect, resulting from reliance on the app’s functionality.

We may release updates for the app, and it is your responsibility to download these updates to continue using the app. However, we do not guarantee continuous updates or the ongoing availability of the app. We reserve the right to terminate the app’s use at any time without notice.

Please note that Prepped is the intellectual property of Shadow Software, LLC, and we shall not be held indemnifiable for any harm caused by the ingestion of food purchased through the Prepped family of websites and applications. Similarly, we are not responsible for actions taken by couriers delivering items purchased through a Prepped website or application. Prepped solely provides software solutions and outsources all food and delivery services to independent partners.

SMS Messaging Program Terms and Conditions

  • You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
  • If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to +1 224-302-6055.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies.
  • For questions about your text plan or data plan, contact your wireless provider.
  • For privacy-related inquiries, please refer to our privacy policy.

Limitation of Liability

You agree that Shadow Software, LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising from the use or inability to use the app or website.

Indemnification

You agree to indemnify and hold Shadow Software, LLC harmless from any claims, losses, damages, liabilities, costs, and expenses, including attorney fees, arising from your use of the app or website or any violation of the Terms and Conditions.

**Service Interruptions:** Shadow Software, LLC does not guarantee continuous, uninterrupted access to the app or website and shall not be liable for any temporary unavailability or interruptions in the service.

No Warranties

The app and website are provided on an “as is” and “as available” basis. Shadow Software, LLC disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Compliance with Laws

You agree to use the app and website in compliance with all applicable laws and regulations and acknowledge that you are solely responsible for any legal consequences resulting from your use of the service.

Termination

Shadow Software, LLC reserves the right to terminate your access to the app or website for non-payment or for any reason at our discretion.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law principles.

Entire Agreement

These terms and conditions constitute the entire agreement between you and Shadow Software, LLC regarding the use of the app and website and supersede any prior agreements or understandings.

Changes to These Terms and Conditions

We may update our Terms and Conditions periodically. It is your responsibility to review this page regularly for any changes. We will notify you of any updates by posting the revised Terms and Conditions on this page.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, feel free to contact us at [email protected].