privacy policy Ordering Platform For Meal Delivery Businesses

Privacy Policy

Effective Date: 2023-08-03

General

Shadow Software, LLC (“we,” “our,” or “us”) built the Prepped app and website and offers these services for free. This service is provided by Shadow Software, LLC at no cost and is intended for use as is.

At Shadow Software, LLC, we take privacy very seriously. We do not sell or distribute customer data, except for the minimum amount required to enable our third-party integrations for delivery services. To sustain our operations, we charge a small commission per order placed.

This Privacy Policy is intended to inform visitors about our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Prepped unless otherwise defined in this Privacy Policy.

Privacy Point of Contact

For any inquiries regarding this privacy policy, please contact us at [email protected].

Information Collection and Use

For a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to Email, Phone Number(s), and Addresses. The information that we request will be retained by us and used as described in this Privacy Policy.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone, called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers

We may share some data with our vendor and courier partners whom we have outsourced to serve you better. This includes limited information such as destination addresses for deliveries and order details for vendors to prepare.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Information for Google Play Listing Compliance

This Privacy Policy is associated with Shadow Software, LLC, as named in the app’s Google Play listing. It is non-editable.

Contact Information for Apple App Store Compliance

This Privacy Policy adheres to Apple App Store guidelines and is intended for use with iOS applications associated with Shadow Software, LLC.