How to Navigate the Basics Tab in Prepped’s Settings Page
In this guide, we’ll go over the Basics Tab on the Prepped platform’s Settings Page. This section allows you to manage important details about your meal prep business, including your shop’s web domain, mobile apps, contact details, and feature settings.
1. Shop Site and Mobile Apps
At the top of the page, you’ll find links to your:
- Shop Domain: This is the link to your online store where customers place their orders.
- iOS and Android Apps: Once you reach your 100th order, we provide a free iOS app for your business. You’ll also find links to both your iOS and Android app store pages.
2. Contact Information and Business Name
- Phone Number, Contact Name, Business Name, and Email: These details are displayed, but they are disabled for editing on this page. Any changes to your business name must be updated manually by us to reflect in your mobile app’s name on Apple and Google Play. Just reach out to us when you need a name update.
3. Default Region
- Set a Default Region: We highly recommend setting a default region, especially for vendors operating in a single region. This automatically selects the region when you navigate to your menu, saving you time from manually choosing it each time.
4. Feature Flags
Enable or Disable Features: The platform offers several feature flags that allow you to turn on or off certain capabilities based on your business needs.
Reviews: Enabling customer reviews can help drive buyer intent, but there’s always the potential for a few negative reviews. Choose wisely based on your brand strategy.
Goal Center: This feature is especially popular with vendors catering to fitness-conscious customers. It allows customers to see updates to macronutrient information (calories, proteins, fats, etc.) in real-time as they customize their meals, such as adding or removing ingredients. This feature is a standout in the Prepped platform.
5. Kill Switches
Cutoff Kill Switch: Sometimes, customers miss order cut-off times, which can cause issues with production planning. This global kill switch allows you to temporarily disable cutoffs so a customer can place an order after the deadline.
Mobile App Kill Switch: In case of app malfunctions or bugs, we provide an option to redirect all app traffic to your website. This keeps the ordering process smooth while we work on fixing the issue. Website updates can be deployed quickly—within minutes—but app store reviews and updates take longer (up to a day).
Conclusion
That’s the Basics Tab in Prepped’s settings. Next, we’ll cover the Commerce Tab to continue setting up your business efficiently. If you have any questions or need assistance, don’t hesitate to contact our support team.
A Letter From Our CEO, Ray:
In today’s fast-paced culinary landscape, meal prep businesses face numerous challenges. From managing orders to ensuring customer satisfaction, culinary operators must navigate a complex environment. Enter meal prep software settings, particularly those offered by the Prepped platform, which provide a streamlined approach to managing a meal prep business. This guide will explore how the Prepped platform enables culinary operators to effectively manage their businesses, customize meal delivery apps, and set up online meal ordering with ease.
Why Meal Prep Software Settings Matter
The right meal prep software can revolutionize the way culinary businesses operate. With specific settings designed for the unique needs of meal prep businesses, operators can:
- Improve Operational Efficiency: Automating repetitive tasks saves time and reduces the risk of human error.
- Enhance Customer Experience: A user-friendly interface and customized delivery options keep customers coming back.
- Scale Effectively: As businesses grow, effective software settings can easily accommodate increased orders and customer demands.
The Prepped platform is designed with these goals in mind, offering features that cater specifically to culinary businesses. Let’s take a closer look at the various settings within the Prepped platform and how they benefit meal prep operators.
Understanding the Prepped Platform Guide
To maximize the benefits of the Prepped platform, culinary operators must familiarize themselves with its settings. The platform guide outlines essential features that help manage meal prep businesses efficiently. Here’s an overview of the key components:
1. Shop Site and Mobile Apps
One of the standout features of the Prepped platform is the ability to set up a professional online presence with a shop domain.
- Shop Domain: This is the link to your online store where customers can place their orders. Having a dedicated domain enhances brand visibility and credibility.
- Mobile Apps: Once you reach your 100th order, Prepped provides a free iOS app for your business, along with links to your iOS and Android app store pages. This allows customers to easily access your services on their devices, catering to the growing demand for mobile accessibility.
2. Contact Information and Business Name
Managing contact details is crucial for any culinary business. The Prepped platform allows operators to display essential information, including:
- Phone Number and Email: While these details are displayed, they cannot be edited directly on the page. Operators must reach out to Prepped support for any changes to ensure that their information remains current and accessible to customers.
- Business Name: The legal name of your business is displayed on your mobile apps and online shop. Keeping this updated is vital for brand recognition and consistency across platforms.
3. Default Region Settings
Setting a default region is particularly important for vendors operating within a specific geographical area. By choosing a default region:
- Streamline Operations: This feature automatically selects the region when navigating to the menu, saving valuable time and reducing the chances of errors.
- Target Local Customers: Setting the default region helps ensure that customers see offerings tailored to their location, improving the overall user experience.
4. Feature Flags
The Prepped platform offers a range of feature flags that allow culinary operators to customize their experience based on their specific needs:
- Customer Reviews: Enabling customer reviews can drive buyer intent, but it’s essential to manage these wisely. Positive reviews enhance brand reputation, while negative ones may require strategic handling.
- Goal Center: This feature is particularly appealing to vendors catering to fitness-conscious customers. It allows customers to view real-time updates on macronutrient information as they customize their meals. This capability adds a layer of transparency that can boost customer loyalty.
5. Kill Switches
Sometimes, unforeseen circumstances can disrupt business operations. The Prepped platform includes crucial kill switch features:
- Cutoff Kill Switch: Customers occasionally miss order cut-off times, which can complicate production planning. This global kill switch allows operators to temporarily disable cutoffs, enabling customers to place orders even after deadlines.
- Mobile App Kill Switch: In the event of app malfunctions or bugs, operators can redirect all app traffic to their website, ensuring a smooth ordering process while the technical issues are resolved. Quick updates can be deployed on the website, but app store reviews may take longer, so this feature is critical for maintaining customer satisfaction.
Advantages of Customizing Your Meal Delivery App
One of the unique selling points of the Prepped platform is its ability to help culinary businesses customize their meal delivery app. Here’s how customizing the app can benefit operators:
1. Brand Consistency
Having a customized meal delivery app reinforces brand identity. Operators can incorporate their branding elements—such as logos, colors, and fonts—creating a seamless experience that resonates with their target audience.
2. Enhanced User Experience
A well-designed app offers an intuitive user experience, making it easier for customers to navigate menus and place orders. By customizing the app based on customer preferences and feedback, culinary businesses can improve satisfaction rates and repeat purchases.
3. Targeted Marketing Opportunities
Custom apps provide operators with unique opportunities to implement targeted marketing strategies, such as promotions, discounts, and loyalty programs. By analyzing user data, culinary businesses can tailor marketing efforts to specific customer segments, ultimately driving sales.
Setting Up an Online Meal Ordering System
Setting up an online meal ordering system is one of the most significant advantages of using the Prepped platform. Here’s how this setup can transform your culinary business:
1. Simplified Ordering Process
The online meal ordering setup streamlines the ordering process for customers, making it easier for them to browse menus and place orders quickly. A user-friendly interface encourages customers to return for future orders.
2. Real-Time Updates
Customers appreciate real-time updates on their orders, such as confirmation emails, estimated delivery times, and status updates. By automating these communications through the Prepped platform, operators can enhance the customer experience and reduce inquiries.
3. Analytics and Reporting
The Prepped platform offers robust analytics and reporting features that allow culinary operators to track sales, customer preferences, and ordering patterns. By analyzing this data, businesses can make informed decisions about menu offerings, marketing strategies, and operational improvements.
Conclusion
In conclusion, leveraging meal prep software settings through the Prepped platform can significantly benefit culinary business operators. From managing essential details to customizing meal delivery apps and streamlining online meal ordering setups, the Prepped platform equips operators with the tools they need to succeed in a competitive market.
By utilizing the Prepped platform guide, culinary businesses can optimize their operations, enhance customer experiences, and ultimately drive growth. For those looking to thrive in the meal prep industry, investing in the right software and understanding its settings is not just beneficial—it’s essential.
As culinary businesses continue to adapt to changing consumer preferences and technological advancements, the Prepped platform stands out as a vital partner in their journey. By embracing these tools, operators can confidently navigate the challenges of the culinary world and achieve lasting success.
